Returns

EASY RETURNS POLICY

In the event that you are not satisfied with any purchase, you may return your product for a full refund up to 30 days after the date of purchase. At your cost, please return unused goods, along with your order number all original packaging and any labels for a full refund. Please Note: We cannot accept returns for used, personalised or custom fit products.

We recommend that you get proof of postage from your local post office or courier. It is highly recommended for high value goods to use a tracked and signed for service. If you fail to identify proof of postage then you are liable for any lost items. Just Golf Online does not accept liability for any returned items damaged in the post or by the courier, nor can we be held liable for goods that fail to arrive.

Any free goods that came with the item you are returning for a refund should be returned if unused and in original packaging. If the free gift has been used or has not been sent back, then it should be kept and the value of the free gift will be taken off the balance that will be given back to you.

Unfortunately there are certain items that cannot be returned to us:

• Underwear.
• Socks or base layers that have been worn and are not in the original packaging.
• Packs of socks or gloves that have been split.
• Any device where the Warranty has been registered or additional software has been downloaded.
• Blister packs that have been opened.
• Custom fit items unless they were delivered faulty.
• Personalised or customised items e.g. laser engraved goods.
• We will inspect your returned item(s) and refund the costs within 7-10 days

Our Returns Address is

Hemming Golf,

Unit 1,

Perseverance Road,

Hereford,

HR4 9SN

Returning Faulty Goods and Warranty Claims

Please contact us should your goods become faulty, please do not send faulty items back without prior arrangement.

If an item is delivered faulty or becomes faulty through normal use within the first 30 days we may offer the option of a refund*, repair or replacement. For purchases over 30 days we may contact the relevant manufacturer who will inspect the item and, at their discretion, repair, replace or return the item to us if they feel there has been no manufacturing fault. Please e-mail with your order number and daytime contact number.

* Refunds will be provided should we establish the items were delivered faulty and may take 7-10 days to process.

Please contact us here www.justgolfonline.co.uk/pages/contact-us